Placing an Order

• Adding an Item to your cart
• Changing the Quantity of an Item
• Removing an Item from your cart
• Checkout
• Order By Phone
• Order By Mail

Adding an Item to your cart

When you see an item you want to buy, select how many you want and click on . This places the item in your shopping cart and then you will be taken to your shopping cart page. To continue shopping, select . When you're finished shopping, select from the shopping cart page. Note: You may return to this page at any time by clicking on the "View Cart" button on the top of every page.

Changing the quantity of an Item

From your shopping cart you may change the quantity of any item by entering your new quantity and clicking .

Removing an Item from your cart

To remove an item from your cart first go to "View Cart". Once you are at your shopping cart, click on the garbage can that is beside the item you wish to remove. If you want to remove everything from your cart, click on .

Checkout

Once you are satisfied with the items and quantities in your shopping cart, you may proceed to our secure checkout by clicking on . Here you can choose to create an account to make it faster the next time you order or skip setting up an account and enter your order. When entering your payment information, the billing address must match what your credit card company has on file or the order will not process.

Order By Phone

If you do not find what you are looking for or just simply prefer speaking to someone when you place your order, please give our customer service a call at 1-800-967-9523. Our customer reps. will be happy to help you and take your order over the phone.

Order By Mail

If you do not want to use a credit card online, simply add the items to the shopping cart that you are wanting to purchase and print out the shopping cart page. Mail your printed out shopping cart page along with a check to:

Knox Foam
5336 Counselor Ln
Knoxville, TN 37914

Please allow an extra 5-7 days for check verification.

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